{"id":1257,"date":"2026-01-26T14:24:52","date_gmt":"2026-01-26T14:24:52","guid":{"rendered":"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/?page_id=1257"},"modified":"2026-01-27T10:29:35","modified_gmt":"2026-01-27T10:29:35","slug":"research-actions","status":"publish","type":"page","link":"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/master-design\/research-actions\/","title":{"rendered":"Research actions Blog"},"content":{"rendered":"\n<p><br>As part of this research, I have been deliberately documenting not only outcomes, but also the actions, decisions, and detours that shaped the work. <\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-669513ed wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-52b864f0 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-text-align-center is-style-asterisk\"><strong>How can participatory design be used to create inclusive, empathy-driven experiences that challenge literacy-based exclusion and empower non-literate individuals as co-creators of knowledge and social change?<\/strong><\/h3>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-4f2ccadb\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">To answer this question, there is still a long way to go, obstacles to be overcome, contacts made, alliances forged. I&#8217;m trying to take you along on my journey here.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Helping-26-March-2025-18.24.57-copy-2-e1749546042395-1024x1024.jpg\" alt=\"\" class=\"wp-image-346\" style=\"width:215px;height:auto\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Helping-26-March-2025-18.24.57-copy-2-e1749546042395-1024x1024.jpg 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Helping-26-March-2025-18.24.57-copy-2-e1749546042395-300x300.jpg 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Helping-26-March-2025-18.24.57-copy-2-e1749546042395-150x150.jpg 150w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Helping-26-March-2025-18.24.57-copy-2-e1749546042395-768x768.jpg 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Helping-26-March-2025-18.24.57-copy-2-e1749546042395.jpg 1320w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-audio\"><audio controls src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Why_Literacy_Is_A_Design_Flaw.mp3\"><\/audio><\/figure>\n\n\n\n<p>Podcast about this research (UK)*<\/p>\n\n\n\n<figure class=\"wp-block-audio\"><audio controls src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Laaggeletterdheid_is_een_collectieve_ontwerpfout.mp3\"><\/audio><\/figure>\n\n\n\n<p>Short Podcast in Dutch about this research (NL)*<\/p>\n\n\n\n<p><sub>*Generated by AI<\/sub><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-d0bbbce0 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-e3d1c41b wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">What is low literacy<\/h3>\n\n\n\n<p class=\"has-text-align-left\">Someone is low literate if the person does not understand enough of the language to function in society. In the Netherlands we call this language level F2.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/illiteracy-10-June-2025-10.46-1-e1749546177853-1024x1024.png\" alt=\"\" class=\"wp-image-347\" style=\"width:194px;height:auto\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/illiteracy-10-June-2025-10.46-1-e1749546177853-1024x1024.png 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/illiteracy-10-June-2025-10.46-1-e1749546177853-300x300.png 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/illiteracy-10-June-2025-10.46-1-e1749546177853-150x150.png 150w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/illiteracy-10-June-2025-10.46-1-e1749546177853-768x768.png 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/illiteracy-10-June-2025-10.46-1-e1749546177853-1536x1536.png 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/illiteracy-10-June-2025-10.46-1-e1749546177853.png 1802w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">About the research<\/h3>\n\n\n\n<p>This research originates from a sustained sense of injustice in how people who struggle with reading and writing are perceived and treated within contemporary society. These attitudes are not incidental; they are rooted in deeper societal values that privilege textual competence as a prerequisite for autonomy, participation, and citizenship. As a result, people who cannot engage confidently through written language are often positioned as deficient, dependent, or invisible within public systems. <a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/research-how-can-participatory-design-be-used-to-create-inclusive-empathy-driven-experiences-that-challenge-literacy-based-exclusion-and-empower-non-literate-individuals-as-co-creators-of-knowledge\/\" data-type=\"page\" data-id=\"1086\">Read more &#8230;<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Aproach<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-align-left\">This research will consist of a series of experiments, interviews, literature studies. In the experiments and interviews illiterate people will be involved as experts or co-designers.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Advocate-9-June-2025-11.49.05-copy-1024x1024.jpg\" alt=\"\" class=\"wp-image-302\" style=\"width:184px;height:auto\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Advocate-9-June-2025-11.49.05-copy-1024x1024.jpg 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Advocate-9-June-2025-11.49.05-copy-300x300.jpg 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Advocate-9-June-2025-11.49.05-copy-150x150.jpg 150w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Advocate-9-June-2025-11.49.05-copy-768x768.jpg 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Advocate-9-June-2025-11.49.05-copy-1536x1536.jpg 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Advocate-9-June-2025-11.49.05-copy-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Research fellow<\/h3>\n\n\n\n<p>I am now a research fellow in the Creating010 research center and part of the group that focuses on Digital Inclusion.<\/p>\n\n\n\n<p>This allow me to work with lector Maaike Harbers and to co-create and have reviews with other fellows in this group.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Graduation-3-June-2025-19.08-1024x1024.png\" alt=\"\" class=\"wp-image-348\" style=\"width:187px;height:auto\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Graduation-3-June-2025-19.08-1024x1024.png 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Graduation-3-June-2025-19.08-300x300.png 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Graduation-3-June-2025-19.08-150x150.png 150w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Graduation-3-June-2025-19.08-768x768.png 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Graduation-3-June-2025-19.08-1536x1536.png 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Graduation-3-June-2025-19.08-2048x2048.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Shift in focus from researcher\/ problem solver to researcher\/ advocate<\/h3>\n\n\n\n<p>In my quest to help illiterate people better, I found I am shifting in my approach. The subject is so fast and complex it is impossible to solve on my own. So where can I make an impact. My experiments, interviews and deskresearch had a few things in common:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>shame<\/li>\n\n\n\n<li>misunderstanding<\/li>\n\n\n\n<li>ignorance<\/li>\n\n\n\n<li>staying in your own bubble<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-id=\"328\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2057-1024x768.png\" alt=\"\" class=\"wp-image-328\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2057-1024x768.png 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2057-300x225.png 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2057-768x576.png 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2057-1536x1152.png 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2057-2048x1536.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"325\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2413-768x1024.png\" alt=\"\" class=\"wp-image-325\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"329\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2414-768x1024.png\" alt=\"\" class=\"wp-image-329\"\/><\/figure>\n<\/figure>\n\n\n\n<p><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2026\/01\/17\/positon-paper\/\" data-type=\"post\" data-id=\"1077\">Read more on my position as a researcher here<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Research<\/h2>\n\n\n\n<p>All posts with the category research will contain summary transcripts from interviews, findings from desk research etc. <\/p>\n\n\n\n<p>You can select a category by selecting one below.<\/p>\n\n\n<ul class=\"wp-block-categories-list wp-block-categories\">\t<li class=\"cat-item cat-item-22\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/research\/movement\/\">Community<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-13\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/research\/creating\/\">Creating<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-10\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/research\/definitions\/\">Definitions<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-7\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/research\/desk-research\/\">Desk research<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-5\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/research\/experiments\/\">Experiments<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-6\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/research\/interviews\/\">Interviews<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-19\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/literature-and-sources\/\">Literature and sources<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-15\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/reflections\/\">Reflections<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-16\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/reflections\/reflections-with-experts\/\">Reflections with experts<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-17\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/reflections\/reflections-with-peers\/\">Reflections with peers<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-18\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/reflections\/reflections-with-students\/\">Reflections with students<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-4\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/research\/\">Research<\/a>\n<\/li>\n\t<li class=\"cat-item cat-item-1\"><a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/category\/uncategorized\/\">Uncategorized<\/a>\n<\/li>\n<\/ul>\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">References<\/h3>\n\n\n\n<p>All references can be found <a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2025\/04\/16\/literature-and-sources\/\">here<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-e3d1c41b wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Low literacy and Dutch as a mother tongue?<\/h3>\n\n\n\n<p class=\"has-text-align-left\">Contrary to what many people think, there is a large group of low-literate people for whom Dutch is their mother tongue, but who cannot read and write (and often also do arithmetic) sufficiently. They are mostly referred to as the NT1 group.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Quest<\/h3>\n\n\n\n<p class=\"has-text-align-left\">My quest is to find ways to help illiterate people better. I want to make literate people aware of the large group of illiterate people. And I want to explore solutions that will not require literacy or just a very limited literacy to inform and assist people in Rotterdam. During my quest my focus shifted to creating awareness of the challenges for the illiterate, to create empathy and action to lessen literary-based exclusion.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">First Experiment &#8211; recipe<\/h3>\n\n\n\n<p class=\"has-text-align-left\">Is it possible to create a recipe without words together with illiterate people and use it?<\/p>\n\n\n\n<p class=\"has-text-align-left\">Find out more about this experiment <a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2025\/04\/16\/recipe-without-words\/\" data-type=\"link\" data-id=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2025\/04\/16\/recipe-without-words\/\">here.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"724\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/04\/10-1024x724.jpg\" alt=\"\" class=\"wp-image-108\" style=\"width:260px;height:auto\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/04\/10-1024x724.jpg 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/04\/10-300x212.jpg 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/04\/10-768x543.jpg 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/04\/10-1536x1086.jpg 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/04\/10-2048x1448.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Second Experiment &#8211; visual language<\/h3>\n\n\n\n<p>Is it possible to create a visual language to translate text in to visuals?<\/p>\n\n\n\n<p>How this experiment turned out can be found <a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2025\/05\/28\/experiment-visual-language\/\">here<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"244\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/05\/Visual-language-experiment-2.png\" alt=\"\" class=\"wp-image-156\" style=\"width:286px;height:auto\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/05\/Visual-language-experiment-2.png 398w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/05\/Visual-language-experiment-2-300x184.png 300w\" sizes=\"auto, (max-width: 398px) 100vw, 398px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Third Experiment &#8211; A Perspective-Changing Puzzle<\/h3>\n\n\n\n<p>To simulate the experience of functional illiteracy, I designed a series of puzzles containing essential letters, spam, and bureaucratic-looking texts. Participants were asked to decipher whether a given message (in Esperanto) was important or not. After completing the task, they were instructed to describe their experience\u2014first without using any text, then in a group discussion, and finally in writing. Read the experiment outcomes <a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2025\/06\/09\/experiment-experiencing-illiteracy-through-design-a-perspective-changing-puzzle\/\">here<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Puzzle-experiment-10-June-2025-11.43-1024x1024.png\" alt=\"\" class=\"wp-image-394\" style=\"width:177px;height:auto\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Puzzle-experiment-10-June-2025-11.43-1024x1024.png 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Puzzle-experiment-10-June-2025-11.43-300x300.png 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Puzzle-experiment-10-June-2025-11.43-150x150.png 150w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Puzzle-experiment-10-June-2025-11.43-768x768.png 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Puzzle-experiment-10-June-2025-11.43-1536x1536.png 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Puzzle-experiment-10-June-2025-11.43-2048x2048.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Fourth Experiment &#8211; Designing an Inclusive Serious Game to Shift Perspectives on Illiteracy<\/h3>\n\n\n\n<p><strong>First iteration<\/strong><\/p>\n\n\n\n<p>The game\u2019s narrative follows a player attempting to obtain <strong>social housing<\/strong>, requiring them to collect documents such as a passport, a compliant passport photo, and a minimum amount of money\u2014tasks that, in reality, involve complex literacy-based interactions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"769\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_4573-scaled-e1749479661264-1024x769.png\" alt=\"\" class=\"wp-image-323\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_4573-scaled-e1749479661264-1024x769.png 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_4573-scaled-e1749479661264-300x225.png 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_4573-scaled-e1749479661264-768x577.png 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_4573-scaled-e1749479661264-1536x1154.png 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_4573-scaled-e1749479661264.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Although the game was still in development, the <strong>effect on the participants was already significant<\/strong>. In post-play discussions, many reported a <strong>newfound understanding of how deeply illiteracy can impact autonomy and confidence<\/strong> in everyday bureaucratic situations.<\/p>\n\n\n\n<p>Read more details on this iteration <a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2025\/06\/09\/experiment-designing-an-inclusive-serious-game-to-shift-perspectives-on-illiteracy\/\" data-type=\"post\" data-id=\"320\">here.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2414-scaled-e1768402242568-1024x568.png\" alt=\"\" class=\"wp-image-329\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2414-scaled-e1768402242568-1024x568.png 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2414-scaled-e1768402242568-300x166.png 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2414-scaled-e1768402242568-768x426.png 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2414-scaled-e1768402242568-1536x852.png 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2414-scaled-e1768402242568-2048x1136.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-e3d1c41b wp-block-column-is-layout-flow\">\n<p><strong>Development of the gameboard<\/strong><\/p>\n\n\n\n<p><strong>Second iteration<\/strong><\/p>\n\n\n\n<p>Feedback from the first iteration of the game board was to complex to play within the set timeframe.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Empathy-9-June-2025-11.49-1024x1024.jpg\" alt=\"\" class=\"wp-image-304\" style=\"width:167px;height:auto\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Empathy-9-June-2025-11.49-1024x1024.jpg 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Empathy-9-June-2025-11.49-300x300.jpg 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Empathy-9-June-2025-11.49-150x150.jpg 150w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Empathy-9-June-2025-11.49-768x768.jpg 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Empathy-9-June-2025-11.49-1536x1536.jpg 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Empathy-9-June-2025-11.49-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>How to play the game was still unclear. And the audio quality needed improvement.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2413-scaled-e1768403323866-1024x768.png\" alt=\"\" class=\"wp-image-325\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2413-scaled-e1768403323866-1024x768.png 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2413-scaled-e1768403323866-300x225.png 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2413-scaled-e1768403323866-768x576.png 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2413-scaled-e1768403323866-1536x1152.png 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/IMG_2413-scaled-e1768403323866-2048x1536.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Also the gameplay didn&#8217;t flow seamlessly. Read more about this iteration <a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2026\/01\/14\/development-of-the-game-board\/\" data-type=\"post\" data-id=\"1023\">here.<\/a><\/p>\n\n\n\n<p><strong>Third iteration<\/strong><\/p>\n\n\n\n<p>To address the issue of flow in the game two game experts were consulted on digital and boardgames. (see a more in depth piece on this <a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2025\/11\/20\/feedback-from-experts\/\">here<\/a>).<br>This resulted in an altered board, and altered gameplay.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"724\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Speelbord-21-1-2026-v03-1024x724.jpeg\" alt=\"\" class=\"wp-image-1267\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Speelbord-21-1-2026-v03-1024x724.jpeg 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Speelbord-21-1-2026-v03-300x212.jpeg 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Speelbord-21-1-2026-v03-768x543.jpeg 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Speelbord-21-1-2026-v03-1536x1086.jpeg 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Speelbord-21-1-2026-v03-2048x1448.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Instead of dice, a collection of time fiches now sets the pace on the board.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Tijd-stukjes-1024x1024.png\" alt=\"\" class=\"wp-image-1053\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Tijd-stukjes-1024x1024.png 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Tijd-stukjes-300x300.png 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Tijd-stukjes-150x150.png 150w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Tijd-stukjes-768x768.png 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2026\/01\/Tijd-stukjes.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>And all instruction for cards is prompted from this site, using the pictures on the cards.<br>All instruction is in audio now.<br>More detail on the development of this board is found <a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2026\/01\/14\/introducing-time-to-the-game-board\/\" data-type=\"link\" data-id=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2026\/01\/14\/introducing-time-to-the-game-board\/\">here<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Audio<\/h3>\n\n\n\n<p>My journey into <strong>audio <\/strong>did not begin as a <em>technical choice<\/em>, or <em>even as a conscious design strategy<\/em>. It began with <strong>discomfort<\/strong>.<\/p>\n\n\n\n<p>While experimenting with I started to realise,<strong> audio is not simply an alternative medium \u2014 it is a different <em>mode of participation<\/em>.<\/strong><\/p>\n\n\n\n<p>Unlike text, audio cannot be consumed selectively without consequence. You cannot jump to the conclusion without missing the middle. You cannot correct someone else\u2019s interpretation by pointing at a sentence. You must listen. And listening, especially collective listening, changes behaviour. It slows people down. It introduces pauses, misunderstandings, silences. And those silences turned out to be productive. <a href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/2026\/01\/18\/audio-and-podcast\/\">Read more on my journey with audio here.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left is-style-asterisk has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Network<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Community-e1749546496745-1024x1024.png\" alt=\"\" class=\"wp-image-349\" style=\"width:163px;height:auto\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Community-e1749546496745-1024x1024.png 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Community-e1749546496745-300x300.png 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Community-e1749546496745-150x150.png 150w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Community-e1749546496745-768x768.png 768w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Community-e1749546496745-1536x1536.png 1536w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2025\/06\/Community-e1749546496745.png 1645w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>To be able to do this research I had to expand my network considerable. Having worked in the trade, transport and industry domain and in financials my network in the social domain was  lacking. With the help of lector <a href=\"https:\/\/www.linkedin.com\/in\/maaike-harbers-2a2a404\/\">Maaike Harbers<\/a> and fellow researcher <a href=\"https:\/\/www.linkedin.com\/in\/petervanwaart\/\">Peter van Waart <\/a>I was able to join the Digital Social Innovation Lab (DiSL) in Rotterdam and join the Hillevliet community in Rotterdam South. Fellow researcher <a href=\"https:\/\/www.linkedin.com\/in\/elma-oosthoek-7a69941b\/\">Elma Oosthoek<\/a> from EMI (Expertise Centre for Social Innovation) introduced me to the neighbourhood dads and the moms at the reception room of the neighborhood at the Slaghekstraat.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-color has-contrast-background-color has-text-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-ef3d885c wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-base-color has-text-color has-heading-font-family has-x-large-font-size\" style=\"line-height:1.2\"><em>&#8220;In addition to the fact that this search has yielded great results, it has also brought me closer to my father. That alone made it very worthwhile.&#8221;<\/em><\/p>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Ubertconcepts-logo-vierkant-geen-tekst.png\" alt=\"\" class=\"wp-image-15\" style=\"width:58px;height:auto\" srcset=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Ubertconcepts-logo-vierkant-geen-tekst.png 1080w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Ubertconcepts-logo-vierkant-geen-tekst-300x300.png 300w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Ubertconcepts-logo-vierkant-geen-tekst-1024x1024.png 1024w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Ubertconcepts-logo-vierkant-geen-tekst-150x150.png 150w, https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/wp-content\/uploads\/2024\/06\/Ubertconcepts-logo-vierkant-geen-tekst-768x768.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0\">Tanja Ubert<\/p>\n\n\n\n<p class=\"has-text-align-center has-contrast-3-color has-text-color has-small-font-size\" style=\"font-style:normal;font-weight:300\">Student Master Design<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Blog items<\/h2>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-d89aad35 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-query alignwide is-layout-flow wp-block-query-is-layout-flow\">\n\n\n<div style=\"height:var(--wp--preset--spacing--30)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>As part of this research, I have been deliberately documenting not only outcomes, but also the actions, decisions, and detours that shaped the work. How can participatory design be used to create inclusive, empathy-driven experiences that challenge literacy-based exclusion and empower non-literate individuals as co-creators of knowledge and social change? To answer this question, there [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":2,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1257","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Research actions Blog - Tanja Ubert - Master Design Research<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/masterdesign.ubertconcepts.nl\/livingatlas\/index.php\/master-design\/research-actions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Research actions Blog - Tanja Ubert - Master Design Research\" \/>\n<meta property=\"og:description\" content=\"As part of this research, I have been deliberately documenting not only outcomes, but also the actions, decisions, and detours that shaped the work. How can participatory design be used to create inclusive, empathy-driven experiences that challenge literacy-based exclusion and empower non-literate individuals as co-creators of knowledge and social change? 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